Business phone systems that grow with you
Modern IP phone systems, on-site or in the cloud, that connect your desk phones, mobiles and branches, and make every customer call easy to answer.
Every call answered, wherever your team works
Whether you have five extensions or five hundred, we design a phone system around how your calls actually flow: who answers first, where calls go after hours, and how branches and remote staff stay connected.
We handle the whole move, including number porting, wiring, programming, handsets and training, so the switch-over happens without missed calls.
- On-premise IP-PBX or fully hosted cloud phone system
- Keep your existing phone numbers
- Desk phones, cordless, mobile and desktop apps
- 9-1-1 service address set up for every location
Business Phone Systems at a glance
Designed, installed and supported by Telsol's own technicians.
Equipment for every part of your site
We work with proven, business-grade manufacturers and recommend the right equipment for your environment and budget.
IP-PBX systems
On-premise phone systems for full control over features and call costs.
Cloud phone systems
Hosted service with no hardware to maintain and per-user pricing.
SIP trunks & porting
Replace traditional lines with internet-based trunks and keep your numbers.
IP desk & cordless phones
Executive, reception and DECT cordless handsets for every role.
Mobile & desktop apps
Take your office extension anywhere on a smartphone or laptop.
Gateways
Connect existing analog phones, fax, door phones and legacy lines.
Conferencing
Audio and video conference bridges and meeting-room phones.
Paging & intercom
Overhead paging zones and door intercoms that ring any phone.
What your system can do
Customer calls
Make it easy for callers to reach the right person.
- Auto-attendant and multi-level phone menus
- Ring groups and call queues with announcements
- Business-hours, holiday and after-hours routing
- Voicemail delivered to email
Team collaboration
Keep every location and remote worker on one system.
- Four-digit dialing between branches
- Presence, transfer and three-way conferencing
- Mobile and desktop softphone apps
- Hot-desking for shared workspaces
Control & reporting
Understand call activity and keep costs in check.
- Call recording for quality and training
- Call detail reports by user, department or trunk
- Least-cost routing and toll restriction
- Call budgets for departments or extensions
Reliability
Stay reachable, even when something goes wrong.
- Automatic failover to backup lines or mobiles
- Battery backup for core equipment
- Remote monitoring and web-based management
- Firmware updates and security hardening
Works with the rest of your building
Combine business phone systems with other Telsol solutions on one network, with one support team.
Products we supply and install
See every model number and full specification in our catalogue, then contact us for pricing.
From first call to full coverage
Assess
We walk your site, review existing equipment and learn how your team works.
Design
You receive a system design and an itemized quote with clear options.
Install
Certified technicians install, configure, test and label everything.
Support
Training on day one, then maintenance and responsive help when you need it.
Frequently asked questions
Can we keep our current phone numbers?
Yes. We handle number porting from your current carrier, so your main line, direct numbers and fax numbers move with you. We schedule the cut-over to avoid missed calls.
Should we choose an on-premise or a cloud phone system?
On-premise systems suit sites that want full control and predictable long-term costs. Cloud systems suit teams that want no hardware to maintain and simple per-user pricing. We'll compare both for your situation.
Do internet phone systems work with 9-1-1?
Yes. We register the correct service address for each location and phone, and configure the system so emergency calls are delivered with the right location information.
Can we keep our existing analog phones or door intercom?
Usually, yes. Gateways let analog handsets, fax machines, door phones and paging amplifiers connect to a modern IP system, so you can upgrade in stages.
What happens if our internet goes down?
We design for failover: calls can route to backup lines, a secondary internet connection or staff mobiles automatically, so customers can still reach you.
Let's design your business phone systems system
Book a free site assessment and receive an itemized, no-obligation quote.